Hiring an Attorney 2019: Legal Consumer Choices; Client Expectations

Hiring an Attorney 2019: Legal Consumer Choices; Client Expectations

What do prospective clients value in an attorney? Are they more interested in your online reviews or your fee schedule?  How quickly do they make the decision to hire an attorney and how much do they expect to pay for the resolution of their legal matter?

Our report, “Hiring an Attorney 2019,” delves into the state of legal hiring by consumers in 2019.  The research, comprising responses from 6300 consumers, reveals the key hiring decision criteria as well as red flags that prevent a consumer from hiring an attorney. We learn the role referrals play and the importance of reviews in the hiring process. We also dig into consumers’ preferred method for contacting an attorney and the importance of immediate responses.

Download "Hiring an Attorney 2019" and receive a data-backed look inside the minds of prospective clients - critical information for all consumer-focused law firms looking to optimize their marketing efforts.

[Download “Hiring an Attorney 2019” here]

2019-08-27 08:00:59

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  • “Charlie: Thanks for your prompt, informative information; you’ve always been great at getting back to me ASAP with answers to my questions! Thanks again! Kim Denise Morton”

    ~ Morton Family Law

    “Charles DeFeo presents a simple, high quality and cost effective solution for attorney advertising! If you are thinking Attorney advertising is too Expensive for your firm - Think again! - Rob Schall, Cooper & Schall, PC”

    ~ Cooper & Schall, PC

  • “Charles DeFeo has been our professional Martindale-Hubbell consultant for many years. At all times he has demonstrated his concern for our Law Firm’s well-being and success, a great part due to his efforts on our behalf. -JFW III, Esq.”

    ~ Joseph Wusinich

    “Charles DeFeo is an outstanding Sales Manager who gets the job done for his clients.  He has serviced our account for many years and we love him.  I would highly recommend him.”

    ~ Edward Sweeney

  • “Charles DeFeo has worked with my business since its inception. He is always attentive to the needs of my business and responds immediately to any concerns. The website has been a great asset to my business.”

    ~ Barbara Stein

    “Charlie is very knowledgeable about the product, the profession and the marketplace.  He gives excellent customer service.  I have always felt that he has our best interests in mind when discussing options for legal advertising.”

    ~ George Donze

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